Archive for 'Business'
AMEX is back online
Just letting everybody know the Commonwealth Bank; added our AMEX merchant details back onto their system; so we should be good to go now. If you pay by AMEX and you got a payment failed this morning; please login to our Customer Portal and update your Credit Card details. We normally remove them if they […]
Posted: February 7th, 2008 under Business.
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Domain Registry of America SCAM
A number of customers have contacted our helpdesk regarding receiving letters from the Domain Registry of America; this letter is highly misleading and in our view is a scam and we strongly urge all customers to discard it.
For more information on the scam; please refer to these links:
http://blog.forret.com/2004/12/domain-registry-of-america-scam/
http://www.searchenginecollege.com/2005/11/domain-registry-of-america-scam-alive.html
http://www.andybudd.com/archives/2004/01/domain_name_registry_of_america_scam/
http://eicolab.com.au/2008/01/30/%E2%80%9Cdomain-registry-of-america%E2%80%9D-scam/
http://www.ftc.gov/opa/2003/12/domainreg.shtm
The letter looks like this:
Posted: February 1st, 2008 under Business.
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AMEX Offline
Spirit Connect is currently having some difficulties processing AMEX transactions. Since tomorrow is the first of February customers who are normally billed on the first of each month may find that their AMEX card is declined.
Spirit Connect is fully aware of this; and its due to Spirit Connect changing payment gateways earlier this month and […]
Posted: January 31st, 2008 under Business.
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Is your domain name registered with Spirit Connect?
More than 50% of businesses hosted with Spirit Connect, do not realise that their domain name is registered with another service provider (such as Melbourne IT). As a result sometimes domain renewals get overlooked or might appear as spam to you.
While you pay Spirit Connect for your hosting service your domain name or web address […]
Posted: January 28th, 2008 under Business.
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Implementation of Plesk Expand
This weekend we’re going to get started on the new Plesk Expand setup we’ve been talking about so we can get all our HELM customers across by mid-February. We’re calling on some guinea pigs in the next few days to try things out before our mass migration.
Posted: January 24th, 2008 under Business.
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Successfully changed payment gateways with zero downtime
Spirit Connect has been busy behind the scenes migrating our Credit Card payment gateway from eWay to SecurePay; our bank told us that there would be a 7 day outage while they change our merchant account over however it seems the guys at SecurePay are really on the ball and we didn’t miss a single […]
Posted: January 24th, 2008 under Business.
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Back at work today
We’re back at work today; its nice to be finally back and starting on our new product offerings for 2008. This will be a massive year for us!
Posted: January 3rd, 2008 under Business.
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Welcome to our new blog
Welcome to Spirit Connect’s new corporate blog “Addicted to Uptime”.
Over the coming weeks we’ll be adding more content so please check back soon!
Posted: January 2nd, 2008 under Business.
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