AMEX Offline
Spirit Connect is currently having some difficulties processing AMEX transactions. Since tomorrow is the first of February customers who are normally billed on the first of each month may find that their AMEX card is declined.
Spirit Connect is fully aware of this; and its due to Spirit Connect changing payment gateways earlier this month and our bank CBA not coping across our AMEX merchant details.
Spirit Connect will keep an eye on things during the week to ensure that no customers paying by AMEX are charged any late fees; if you are charged a late fee on a paid invoice and you pay by AMEX please do contact our Accounts Department via our Customer Portal and we can fix that up for you.
Please accept our apologies for any inconvenience caused.
Posted: January 31st, 2008 under Business.
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